You apply to a particular restaurant through its posting. Some Zaxby's restaurants are run by operator companies: the Tennessee postings we checked name Hudson Restaurant Group companies as the employer.
Everything below about the process comes from Zaxby's restaurant job postings, linked as we go. We found no published Zaxby's interview format, question list or timeline, so where a step isn't documented we say so. The interview questions further down are ones to prepare for, built from what the postings say the job needs.
The Zaxby's hiring process at a glance
| Stage | What happens | What's documented |
|---|---|---|
| 1. Find a job | Look for openings at the Zaxby's restaurant you want to work at | Postings are listed per restaurant, with the address |
| 2. Apply | Click "Apply" on the posting | Some postings run on Workstream, which can text you a link to its app |
| 3. Interview | The restaurant contacts you if it wants to meet | No format, length or number of rounds published |
| 4. Decision | You hear whether you're hired | No timeline published |
What is the Zaxby's hiring process?
You apply for a team member job at a specific restaurant, interview if the managers pick you, and get a decision. The postings we read stop at the "Apply" button and don't describe what happens next, so ask whoever contacts you how many interviews there are and how long a decision takes.
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Who will employ you at Zaxby's?
Check the posting. A Spring Hill, Tennessee posting names HRG Spring Hill LLC, part of Hudson Restaurant Group, as the employer, and the Brentwood posting names HRG Brentwood LLC. Hours and benefits are listed per posting, so check the posting for the restaurant you apply to.
How do you apply for a job at Zaxby's?
Find the posting for the restaurant you want and press "Apply". The postings we checked run on Workstream, a hiring app, and offer to text you a link to download it for faster applications.
Before you apply:
- Pick a restaurant you can get to reliably. The Apex, North Carolina posting lists reliable transportation as a requirement.
- Know your hours. The Spring Hill posting asks for availability of roughly 10 to 40 hours a week, and both the Spring Hill and Apex postings mention weekend shifts.
- Check the age requirement. The postings we checked ask for applicants aged at least 16. Zaxby's doesn't publish one company-wide rule that we could find.
- Don't worry about experience. The Spring Hill posting says "No previous restaurant experience required" and that training is provided.
What does a Zaxby's team member do?
Team members work as cashiers or cooks, full or part time, and complete Zaxby's training. The Spring Hill posting splits the duties like this:
| Role | What the posting lists |
|---|---|
| Cashier | Greet and thank guests, explain menu items and promotions, take orders and payments on the POS system, assemble orders, keep the dining room and beverage area clean, restock supplies |
| Cook | Prepare menu items to Zaxby's standards, operate cooking equipment safely, follow recipes and food-safety procedures, receive and stock inventory, keep the kitchen clean |
All team members are expected to give friendly service, meet food quality and cleanliness standards, follow safety rules and help other areas when needed. The Apex posting adds learning the full menu and reporting to the general manager, assistant manager and shift leads. Both postings list physical demands, including long periods of standing and lifting up to 50 pounds.
What is the Zaxby's interview like?
We found no published format. The postings don't say whether interviews are in person or by phone, how long they last or who runs them. Expect questions about the qualities the postings list, which are:
- Friendly and energetic, with comfort talking to guests;
- Dependable, turning up when scheduled;
- Able to work with urgency in a fast-paced restaurant;
- Willing to learn and a good team player;
- Motivated and self-directed, in the Apex posting's words.
Does Zaxby's have an assessment test?
None is documented. The postings we checked don't mention a test or questionnaire. If a restaurant sends you one, ask the manager what it covers and how long to allow.
Zaxby's interview questions to prepare for
We found no published Zaxby's question list. These are questions to prepare for, chosen to match what the postings say the job needs. For the "tell me about a time" questions, use the STAR structure (situation, task, action, result). Our STAR method guide walks through it.
1. Why do you want to work at Zaxby's?
Be specific. Mention something about the restaurant near you, the menu or the training on offer. The postings stress memorable guest experiences and developing people, so tying your answer to service or to learning the job works well.
2. What is your availability?
Have an honest answer that matches your application. The postings mention day, night and weekend shifts, and the Spring Hill posting asks for roughly 10 to 40 hours a week. Being clear here matters more than offering everything.
3. Would you rather work on the register or in the kitchen?
The postings hire for both cashier and cook. Say which you prefer and why, then show you'd help in the other area too. The Spring Hill posting expects team members to help other areas of the restaurant when needed.
4. Tell me about a time you gave great customer service.
The cashier duties start with greeting and thanking guests. Pick a story where you noticed what someone needed and acted on it, and say how they left.
5. What would you do if a guest said their order was wrong?
Show that you'd listen, apologise, fix it quickly and follow the restaurant's process. Cashiers assemble orders and cooks prepare them to Zaxby's standards, so accuracy is part of both jobs.
6. How do you keep up when it gets busy?
The postings ask for people who can work with urgency in a fast-paced setting. Give an example of a rush: how you prioritised, what you didn't cut and how you kept quality and cleanliness up.
7. Why does food safety matter in a restaurant?
Cooks follow recipes and food-safety procedures, and every team member follows safety rules. Talk about clean hands and surfaces, safe temperatures and food allergens, which the Spring Hill posting names as part of the work environment.
8. Tell me about a time you worked as part of a team.
The postings ask for a good team player. Describe what you did for the people around you as well as your own task, and what the team achieved.
9. Tell me about a time you learned something new quickly.
Every team member completes Zaxby's training, and the Apex posting expects you to keep up with new training releases. Choose an example where you learned fast and then used it straight away.
10. How do you make sure you're reliable?
"Dependable when scheduled" is in the Spring Hill posting. Talk about how you plan your week, get to shifts on time and handle a shift you can't make.
11. Are you comfortable with the physical side of the job?
The postings list standing and walking for long periods, lifting up to 50 pounds and working around hot and cold temperatures. Answer honestly and mention any similar work you've done.
12. Where do you see yourself in a year?
The Spring Hill posting says it promotes from within whenever possible and offers leadership development, and the Apex posting promises "room for advancement". If you'd like to move up, say so and say what you'd learn first.
13. Do you have any questions for us?
Ask about training, how shifts are scheduled and what a good first month looks like.
For more practice, our list of behavioural interview questions has a wider bank, and our situational interview questions cover "what would you do if" prompts.
What happens after the Zaxby's interview?
We found no published timeline. If you don't hear back, a polite follow-up to the restaurant after a few days is reasonable. Ask at the interview when you should expect a decision and how it will reach you.
How to prepare for a Zaxby's interview
- Read the posting for your restaurant, including who the employer is and the hours it asks for.
- Decide on your availability and stick to it.
- Prepare four or five STAR stories about serving a customer, a busy shift, a mistake you fixed, teamwork and learning something fast.
- Think about food safety and be ready to explain why it matters.
- Visit the restaurant before the interview to see how the counter and kitchen work.
- Rehearse out loud with someone who will give you honest feedback. Our mock interview guide shows how.
- Bring two or three questions about training, shifts and how people move up.
Practising realistic work tasks
Interviews reward prepared stories, and the job rewards staying calm and accurate in a rush. Both improve with practice on realistic tasks. Cohesyve, which publishes this guide, runs free practice job simulations for job seekers. Cohesyve isn't affiliated with Zaxby's and doesn't use Zaxby's questions.
FAQs
Do you need experience to work at Zaxby's?
Not according to the Spring Hill posting, which says no previous restaurant experience is required and that training is provided.
How old do you have to be to work at Zaxby's?
The postings we checked ask for applicants aged at least 16. We found no single company-wide rule, so check the posting for your restaurant.
Does Zaxby's have a test?
None is documented in the postings we checked.
If an operator hires me, do I work for Zaxby's?
You work at a Zaxby's restaurant, but your employer is the company named on the posting. On the Tennessee postings we checked, that's a Hudson Restaurant Group company.
What jobs can you get at a Zaxby's restaurant?
Team member postings cover cashier and cook roles. The Apex posting says team members report to the general manager, assistant manager and shift leads.
Sources
Zaxby's restaurant job postings, checked 27 October 2026:
- workstream.us: Zaxby's Team Member, Spring Hill, TN (HRG Spring Hill LLC)
- workstream.us: Zaxby's Team Member, Brentwood, TN (HRG Brentwood LLC)
- workstream.us: Zaxby's Team Member, Apex, NC