Five Guys interviews for crew roles centre on teamwork, food quality, customer service and your availability, which are the things its crew page and FAQs emphasise. You apply through careers.fiveguys.com by finding your nearest location, and Five Guys also runs in-person hiring events.
Everything below comes from Five Guys' own careers site, crew page and FAQs, linked as we go. Five Guys doesn't publish its interview questions or its steps after you apply, so we say where it's silent. The questions further down are the topics its own pages point to, with how to answer each one.
The Five Guys hiring process at a glance
| Step | What happens | What Five Guys says about timing |
|---|---|---|
| 1. Find a location | Search careers.fiveguys.com for jobs near you, or join the talent community. | Not published |
| 2. Apply | Apply online for the location, or go to a Five Guys hiring event. | Not published |
| 3. Interview | Five Guys doesn't describe its interview. | Not published |
| 4. Offer | Five Guys doesn't describe its offer stage. | Not published |
What is the Five Guys hiring process?
You find a job at your nearest location and apply. Five Guys' FAQs answer "How do I apply?" with one instruction: visit careers.fiveguys.com, find your nearest location and apply. It doesn't describe the steps after that.
Ways to apply
- Online: search by location on careers.fiveguys.com. Restaurant titles on the site include Crew Member, Shift Lead, Shift Manager, Assistant Manager and General Manager.
- Hiring events: Five Guys posts in-person hiring events on its careers site. It describes them as "like a job fair, but for one company and more personal", and its careers site says hiring events are a way to fill multiple roles quickly.
- Talent community: you can join to hear about openings.
Five Guys has both company-run and franchised restaurants. Its FAQs say benefits vary by location and that franchised locations set some of their own policies, such as meals on shift. Ask the location you apply to how its hiring works.
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What does Five Guys look for in crew members?
Its crew page puts it in four words: "talent, dedication, teamwork, fun". Five Guys says it wants every employee "to feel pride and ownership in the company" and calls its "talented and skilled crew members" the key to its success. Its FAQs describe the culture as keeping things "simple, fresh and real" and "working hard and having fun while we do it".
The work itself is hands-on. Five Guys says burgers are made to order and cooked well done, judged by eye rather than timers. Toppings are prepped fresh daily and nothing is frozen. Fries are cut fresh, soaked and cooked twice in refined peanut oil. Crew members compete in the Five Guys Games, a company competition held every two years, in events taken from store work: potato cutting, cheese stacking and a quality-control race.
Five Guys also says employees are eligible for weekly secret shopper bonuses. Secret shoppers are chosen confidentially, so every order counts.
Does Five Guys have an assessment?
Five Guys doesn't mention an assessment or online test on its careers site or in its FAQs. If your application includes one, read the instructions carefully, finish it in one sitting and answer as you actually work.
How long does the Five Guys hiring process take?
Five Guys doesn't publish a timeline. Its careers site says hiring events are a way to fill multiple roles quickly, so an event may be the fastest route if one is running near you. Otherwise, it's reasonable to follow up with the restaurant you applied to.
Common Five Guys interview questions and how to answer them
Five Guys doesn't publish its interview questions. These are the topics its own pages point to.
1. Why do you want to work at Five Guys?
Link your answer to what Five Guys says it's about: fresh food made to order, teamwork and fun. Mention something specific, such as the fresh-cut fries or the made-to-order burgers, and say why that kind of work suits you.
2. What is your availability?
Five Guys offers part-time and full-time work and says schedules are flexible. Give your real availability, including weekends and evenings, and stick to it once you're hired.
3. Have you worked in a fast-paced kitchen or restaurant before?
If you have, describe the station, the pace and how you kept up. If you haven't, talk about any busy, hands-on job or activity and how quickly you learn. Five Guys' food is made to order, so show you can stay accurate under pressure.
4. How do you keep quality consistent when it's busy?
Five Guys cooks the same way every time and rewards crew through secret shopper bonuses. Talk about following the standard even at the rush, checking your work and asking for help before quality slips.
5. Tell me about a time you worked as part of a team under pressure.
Teamwork is one of the four words on Five Guys' crew page. Use a STAR story (situation, task, action, result) where you helped a teammate, communicated clearly or covered a task so the team kept moving.
6. A customer asks whether the food is safe for their peanut allergy. What do you say?
Five Guys cooks its fries in refined peanut oil and says it can't rule out cross-contamination. A good answer: be honest, never guess, point the customer to Five Guys' nutrition and allergen information and get a manager if they have more questions.
7. How would you handle a customer who is unhappy with their order?
Show that you'd listen, apologise, put it right quickly and tell a manager if needed. Five Guys says it values customer feedback, so mention passing it on.
8. How do you handle repetitive tasks, like prep?
Fresh-cut fries and daily prep are core to the job. Say how you stay careful and consistent through repetitive work, and that you take pride in doing it well.
9. Tell me about a time you took ownership of something at work or school.
Five Guys wants employees to feel "pride and ownership". Pick an example where you saw a problem and fixed it without being asked.
10. What does having fun at work mean to you?
"Fun" is on the crew page, and Five Guys plays music in its restaurants for customers and crew. Talk about energy and good humour that keeps a busy shift moving, while the work still gets done.
11. How would you motivate a team during a rush? (shift lead and manager roles)
Describe leading by example on the line, assigning stations clearly and recognising good work. Five Guys says it offers recognition for hard work, so show you'd do the same.
12. Do you have any questions for us?
Ask about training, how shifts are scheduled and how the secret shopper bonus works at that location.
How to prepare for a Five Guys interview
- Find the location you're applying to and check whether it's running a hiring event.
- Write down your exact availability before the interview.
- Visit the restaurant and watch how the kitchen and counter work during a busy period.
- Read Five Guys' FAQs on its food so you can talk about fresh prep, fries and allergens with confidence.
- Prepare three or four STAR stories covering teamwork, a busy shift, a customer problem and learning something new. Our STAR method guide shows how, and our list of behavioural interview questions gives you more to practise on.
- Practise out loud in a mock interview with someone who will give honest feedback.
- Bring two or three questions about training and scheduling.
Practising realistic work tasks
Interviews reward prepared stories. Assessments reward judgement, and that improves with practice on realistic tasks. Cohesyve, which publishes this guide, runs practice job simulations for your role, with a scored report on where you lost marks. It isn't affiliated with Five Guys and doesn't use Five Guys' assessments or questions.
FAQs
How do I apply to Five Guys?
Visit careers.fiveguys.com, find your nearest location and apply. Five Guys also holds in-person hiring events, listed on its careers site.
Does Five Guys hire part-time?
Yes. Five Guys says it hires for part-time and full-time positions, from crew members to managers.
What benefits does Five Guys offer?
Five Guys says benefits vary by location, and lists flexible scheduling, free food, the potential for bonuses, recognition and career growth. Its crew page adds paid time off and medical and dental benefits for full and part-time employees.
What is the Five Guys secret shopper bonus?
Five Guys says employees are eligible for weekly secret shopper bonuses. It doesn't publish how they're calculated, and says secret shoppers are chosen confidentially.
Do you get free food working at Five Guys?
Company-run locations give employees free meals during shifts. Franchised locations set their own meal policies.
How old do you have to be to work at Five Guys?
Five Guys doesn't state a minimum age on its careers site or FAQs. Check the posting for the location you're applying to.
Sources
Five Guys' own pages, checked 27 October 2026:
- fiveguys.com: FAQs (Careers, Company and Menu sections)
- fiveguys.com: The Crew
- careers.fiveguys.com: Careers home and Why Work for Us?