Recruiting template
Reference Check Form Template
A reference check form keeps every reference call the same: who the referee is, how they know the candidate, the questions you ask and what they said. Pick the version below for a call, a written questionnaire, the candidate consent step or a dates-only check, fill in your details and copy it.

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Note
Phone reference check form
When to use it: A reference call with a former manager or colleague, where you ask the questions and write down the answers as you go.
Written reference questionnaire
When to use it: A referee who prefers to answer in writing, or a time difference that makes a call hard to arrange.
Candidate consent and referee details form
When to use it: Before any check, to get the candidate’s permission and the names of the people they agree you can contact.
Employment verification form (dates and title only)
When to use it: The referee’s employer only confirms facts, such as job title and dates, and will not comment on performance.
Reference form for an early-career candidate
When to use it: A candidate with little or no work history, whose referees are a tutor, a placement supervisor or a volunteer coordinator.
How to use this template
- 1Check references once the candidate is on your shortlist or has a conditional offer, and only after they have agreed. The consent form version records that agreement and the names.
- 2Before the call, write down the two things the role depends on most and put them in the fields above. Those two questions are where a reference tells you something new.
- 3Call rather than email where you can. Use the written questionnaire when the referee asks for it, and the verification form when their employer only confirms dates and job titles.
- 4Use the same form for every referee and every candidate for the role, so the answers can be compared fairly.
- 5Write the summary straight after the call, and share it only with the people making the hiring decision.
Mistakes to avoid
- Contacting a referee, especially a current employer, before the candidate has agreed.
- Asking only for opinions such as "was she good?" instead of examples of what the person did.
- Asking about or recording health, family plans, age or other protected characteristics, even when the referee raises them.
- Asking a referee for the candidate’s past salary where pay history questions are banned.
- Treating one lukewarm reference as a decision: compare it with the other references and the interview evidence first.
Questions
What should a reference check form include?
The candidate and role, the referee’s name, job title and relationship to the candidate, confirmation that the candidate consented, the questions you ask with space for notes, and a short summary for the hiring team.
What questions should I ask in a reference check?
Start by confirming job title and dates, then ask for examples: what the person was responsible for, how they handled a problem, how they worked with others and how they took feedback. Add one question for each of the two or three things your role depends on, and finish with whether the referee would hire them again.
What is an employment reference check form?
It is the form an employer uses to confirm a candidate’s work history with a former employer. Some employers only confirm job title and dates; the employment verification version above is for that case.
Should I use a reference check questionnaire or a phone call?
A phone call usually tells you more, because you can ask follow-up questions and hear how readily the referee answers. Use a written reference questionnaire when the referee asks for it or a call is hard to arrange.
How many references should I check?
Decide on a number before you start and use it for every candidate for the role. Include at least one person who managed the candidate, because they saw and judged the work.
Can a candidate see what their referee said?
It depends on where you are. In the UK, the Data Protection Act 2018 has an exemption from subject access for references given in confidence, but how it applies depends on the case. Check the data protection rules where you hire before promising confidentiality.
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